Returns & Exchanges

At Waltons, we want you to be completely satisfied with your home furnishings. If a piece doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online portal or contact our customer care team with your order number and the reason for your return to receive a Return Authorization.

2

Prepare the Item

Carefully repackage your items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included.

3

Schedule Pickup or Drop-off

Affix the provided prepaid shipping label to the box or coordinate a scheduled white-glove pickup for oversized furniture items.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing